Store Policy
Customer Care
We’re more than just a retailer — we’re a team of people who genuinely care about helping you create beautiful, comfortable spaces. From the moment you visit our website to the time your new light or furniture piece arrives at your door, our goal is to make your experience smooth, personal, and worry-free.
Our Customer Care team is always ready to assist with product information, order inquiries, delivery tracking, and after-sales support. Whether you’re redecorating a single room or furnishing an entire home, we’re here to provide expert guidance every step of the way.
We pride ourselves on friendly, responsive service — no long waits or automated replies. Every message we receive is read and handled by a real person who cares about finding the best solution for you.
If you ever need help, you can reach us at:
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📧 Email: support@lightyagami.com
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☎️ Phone: [Insert phone number if applicable]
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🕘 Hours: Monday–Friday, 9:00 AM – 6:00 PM
We aim to respond to all inquiries within 24 hours, and we always follow up to ensure your issue is fully resolved. Your satisfaction is our priority, and we’ll go the extra mile to make sure your shopping experience with LightYagami is nothing short of exceptional.
Privacy & Safety
At LightYagami, we understand that your trust is earned through transparency and security. That’s why we take your privacy and online safety seriously.
When you shop with us, your personal and payment information is protected using secure encryption technology (SSL) and PCI-compliant payment gateways. This ensures that your data remains safe and confidential during every transaction.
We only collect the information necessary to process your orders, communicate with you, and improve our services — never more. Any details you provide are used responsibly and stored securely.
We promise that:
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Your personal information will never be sold, rented, or shared with unauthorized third parties.
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Payment information is processed exclusively through trusted, secure providers such as Stripe, PayPal, or Wix Payments.
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We regularly update our systems to maintain compliance with the latest data protection regulations.
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You can contact us anytime to review, update, or delete your information from our system.
Our mission is to make your online shopping experience not only enjoyable but also safe and worry-free. At LightYagami, we protect your data with the same care and attention we put into our products — because your privacy deserves to shine just as bright as your home.
Wholesale Inquiries
We’re proud to partner with businesses, designers, and retailers who share our passion for quality lighting and furniture. Whether you’re furnishing a commercial space, managing a retail store, or working on a large-scale interior project, we offer exclusive wholesale pricing, bulk order discounts, and personalized support to meet your needs.
Our wholesale program provides access to:
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Competitive bulk pricing on our full product range
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Custom order options for large projects
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Dedicated account management and customer service
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Fast, reliable shipping and flexible delivery solutions
To start a partnership or request a quote, please contact our wholesale team with your business details and order requirements:
📧 Email: wholesale@lightyagami.com
📞 Phone: [Insert number if applicable]
🕘 Hours: Monday–Friday, 9 AM – 6 PM
We look forward to collaborating with you and helping bring your next project to light.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments