Shipping & Returns
Shipping Policy
At LightYagami, we aim to deliver your orders quickly and safely.
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Processing Time: Orders are typically processed within 1–3 business days.
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Shipping Time: Domestic deliveries usually take 3–7 business days, depending on your location.
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Tracking: Once your order ships, you’ll receive a confirmation email with tracking details.
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Shipping Fees: Calculated at checkout based on weight and destination. Orders over a certain amount may qualify for free shipping.
Please ensure your shipping address is accurate, as we cannot redirect orders once dispatched.
Return & Exchange Policy
We want you to love your purchase but even if you’re not completely satisfied, you may request a return or exchange within 14 days of receiving your order.
Eligibility
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Items must be unused, undamaged, and in their original packaging.
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Proof of purchase is required.
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Custom-made or clearance items are non-returnable.
How to Return or Exchange
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Contact us at support@lightyagami.com with your order number and reason for return.
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We’ll provide you with the return instructions and address.
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Once we receive and inspect the item, we’ll process your refund or exchange within 5–10 business days.
Additional Notes
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Shipping fees are non-refundable.
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Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.
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For damaged or incorrect items, please contact us within 48 hours of delivery for a free replacement or refund.